KyLinTV 2.0 HD IPTV Set-top box Hardware Review

Anybody familiar with KyLinTV probably remembers the old set-top boxes. They were ugly, yellow beasts that looked terrible sitting next to a TV. This does not even mention the many problems faced by the older technology that was inside of the old boxes.

Old KyLinTV Set-top Box

KyLinTV 2.0 Set-top Box

Fortunately, KyLinTV 2.0 has gone a totally new route with a clean, glossy white and matte gray mesh box resembling an Apple TV in appearance.

KyLinTV 2.0 Front View

KyLinTV 2.0 Front Indicator Lights

KyLinTV 2.0 Top View

KyLinTV 2.0 Bottom View

KyLinTV 2.0 Bottom Label

KyLinTV 2.0 vs. Roku XDS (Size Comparison)

The new STB looks great sitting in an entertainment center and is small enough to even fit under many newer flat screen TVs. The STB measures about 7 ¼” wide x 6” deep x 1 ¾” high (18.41cm x 15.24cm x 4.44cm).

KyLinTV 2.0 and Roku XDS Side-by-Side

KyLinTV 2.0 and Roku XDS Top Side-by-Side

KyLinTV 2.0 and Roku XDS Front

KyLinTV 2.0 and Roku XDS Side

KyLinTV 2.0 and Roku XDS Back Connections and Ports

KyLinTV 2.0 Connections

The KyLinTV 2.0 HD set-top box has four different methods of connecting the video to a television: S-video, composite, component and HDMI. Audio can be connected either through composite or HDMI.

KyLinTV 2.0 Connections and Ports

KyLinTV 2.0 Component Video, Composite Video, S-Video and Power Connections

KyLinTV 2.0 Composite Audio, USB (for 802.11n Wireless Adapter), HDMI, Ethernet Connections

The new STB also has a USB connection to support the external wireless networking adapter and has a built-in Ethernet port for wired network connection.

KyLinTV 2.0 Wireless Adapter

The wireless adapter supports 802.11n using unsecured, WEP, WPA and WPA2 encryption types.

The wireless adapter has a docking adapter with a 59” (149.86cm) extension cable so that positioning can be well away from the set-top box and other equipment. There is also an adjustable antenna which screws into the adapter. On the back of the adapter there is a WPS (Wi-Fi Protected Setup) button for easy configuration with many routers which also have WPS functionality.

KyLinTV 2.0 Wireless Adapter Components (USB Extension Adapter Dock, USB Dongle, Antenna)

KyLinTV 2.0 USB Wireless Adapter

KyLinTV 2.0 USB Wireless Adapter Docked

KyLinTV 2.0 Wireless Adapter WPS Button

KyLinTV 2.0 Set-top Box Resolution Capabilities

The box itself can support high definition (HD) and standard definition (SD) resolutions of 480i, 480p, 720p and 1080i (NeuLion). KyLinTV 2.0 running at full quality high definition only supports videos in 720p and the majority of video is still in standard definition 480p (KyLinTV).

As far as being concerned about 720p being good enough to be considered HD, it is good enough. Most satellite and cable providers send 720 not 1080, Netflix does most of their HD programming at the time of this writing in 720 as well.

“A 20/20 human eye can't recognize details smaller than 1/60 of a degree of arc. Don't worry, you don't have to understand that. With a little math, though, we can use this number to find the distance beyond which the eye has trouble distinguishing one pixel from another. It turns out to be 137 percent of the diagonal measurement of any 16:9 widescreen: around 38 inches from a 32-inch TV. So if you're sitting 5 feet away, you'll never notice the difference between 720 and 1,080 lines of resolution. But if you trade up to a 60-inch screen, that distance jumps to almost six feet. Better push the couch back.

Even if you spring for a 1080p set, you'll need 1080p sources to take full advantage of it. (Cage, 2007)”

KyLinTV 2.0 Pricing

The KyLinTV 2.0 set-top box currently has two pricing options.

You can rent the set-top box from KyLinTV for a $50US deposit each plus $5.99US per month for each box beyond a household’s first box. Example: You have three boxes; you pay $150US deposit and $11.98US per month.

The other option is to purchase the KyLinTV 2.0 set-top box for $99US each and an access fee of $5.99US for each box beyond the first. There is also an access fee of $25US each time a box is activated.

The USB wireless adapter for Wi-Fi cost $19.99US each.

It is important to note that when renting the set-top box customers are required to prepay for 12 or 24 months of service. However, when purchasing a set-top box customers can go on a month-to-month plan.

*These prices were current as of the time of original posting of this article. Please check KyLinTV.com for current pricing.

Conclusion

I think that KyLinTV is really offering a nice hardware package with their KyLinTV 2.0 setup. It has the capabilities and features of most streaming media set-top boxes on the market today. It also has room for growth, so it should not be soon outdated and replaced by new equipment.

KyLinMaster

References

Cage, C. (2007, October 23). Burning question: 720p, 1080i .. what does it all mean?. Retrieved from http://su.pr/1Ty6PD

KyLinTV, . (n.d.). Kylintv: faq. Retrieved from http://su.pr/2wosFc

NeuLion. (n.d.). Neulion - internet television technology innovators (iptv) - what we do:. Retrieved from http://su.pr/1RvysR

KyLinTV 2.0 HD First Impressions

I received the KyLinTV 2.0 equipment earlier this week and as soon as I got back from a business trip I started to get things setup. I set things up the easiest way, wired Internet connection and an HDMI connection to the TV and things just worked right out of the box. I will be experimenting with various setups and providing some videos very soon.

I started watching KyLinTV 2.0 last night and I have to say that it greatly exceeds my expectations!

First, the new equipment looks so much better than the odd shaped yellow box that was KyLinTV "1.0". It resembles a nice white AppleTV in appearance and size. I will put up some more photos later when I unpack my good camera.


For comparison, here is the KyLinTV 2.0 set-top-box (STB) compared to my old DVD player.

The new interface is much easier to navigate and understand. There is a much more logical arrangement of channels, VOD and other features.

The quality of the live streaming TV is SO MUCH BETTER it will blow away users of the old KyLinTV service! HD channels looks like DirecTV or DishNetwork HD channels and the SD channels look as good or even a little better than traditional TV providers. There is one small caveat that to mention though. In what I would consider a wise decision by KyLinTV, they seem to use a quality stepping method to give fast channel initialization and changing of channels. What this means is that when you first switch to a channel the quality is reduced for about 2-15 seconds and gradually improves during that time to the full quality that can be supported by your connection. It can be a little annoying but it makes good sense and speeds up changing channels so that it is similar to satellite TV service speed. Occasionally, audio cuts out for a few seconds, usually 3-5 seconds as a channel is initially selected. However, even with the quality stepping things are quite enjoyable. I will do a more complete review and explanation of this and other service quality issues very soon.

Maybe it was just the excitement of trying out a new product and service but everybody in my household upon seeing the new KyLinTV service was very pleasantly surprised.

One last thing I wanted to mention before I go back to watching KyLinTV for the night. One of the coolest new features KyLinTV 2.0 has is the new "Internet Video" feature. This is really exciting because you can watch Sina, Sohu, Tudou, Youku, CNN, NBA, Vimeo and Youtube on your TV using just the set-top-box from KyLinTV! The quality varies, since millions of users are responsible for uploading the videos to the various services, but overall quality is good to great. To be honest, it seems like the KyLinTV STB does some kind of upscaling because some of the videos look better using it than they do using my computer. This alone could be a reason to get one of the new KyLinTV boxes because you can find nearly any show, movie or video you could want to see with just this feature. I will explore this more and report back but it is really exciting.

I will be posting much more information over the coming weeks/months so keep posted and if you have questions let me know. There are a lot of new features I am still playing with and learning about but I will try to provide answers and reviews of what you want to see.

Jackie Xu Responds...QUICKLY

Alright, Jackie Xu quickly replied with an apology and explanation of the mix-up regarding KyLinTV's interest in having me test their new services. I will be contacting Jackie Xu at KyLinTV tomorrow to discuss the details and I expect to be testing the services and hardware very soon.

I will provide everybody with updates and reviews as things develop. I am excited to see KyLinTV so responsive and hope to provide everybody with some good information!

In case anybody wants to e-mail me you can contact me at kylinmaster@gmx.com since I cannot always access my blog while traveling overseas.

Typical KyLinTV Response

It has been a while since I last updated the blog but comments continue to come in as you all can see.

Well, a little over a month ago I received a couple of posts from Jackie Xu, jackie.xu@kylintv.com, asking me if I was interested in testing their new services. Jackie informed me that the new HD service had greatly improved and that KyLinTV was interested in having me re-evaluate their services. I sent two e-mails in response, advising that I was interested in testing their new offerings and requesting terms and conditions.

Typical KyLinTV response, after more than one month since my last reply to Jackie Xu I have heard nothing. So, Jackie Xu, if you are still interested, let me know; but, it is pretty clear that your customer service still sucks so you are starting off poorly.

Anybody else received such a message in their inbox from jackie.xu@kylintv.com?

Customer Reviews of KyLinTV

This blog has been running for a while now and there is no doubt that there are a lot of people upset with KyLinTV! I receive a constant stream of e-mail and posts from disgruntled customers (past and present.)

I thought that since many of their comments are buried I would bring excerpts of them to the surface for everyone to see:

One word for Kylin - "SUCKS".
needless to say, outage at most of time, long time buffering, low quality picture ...
the thing really bug me is:
I have tried to cancel their service for 6 month. Every time I called them and was told to call another number to billing dept and after I dialed billing dept, its went voice mail directly. How many times I tried to call them to cancel? COUNTLESS!!! - Calvin | 11 Aug 2008

Honestly, I think you should go with DishNetwork. -KyLinViewer | 17 Jan 2008

Kylin's business model needs a serious review. - Kevin | 20 April 2008

Kylin is getting worse by the minute it seems. - Anonymous | 2 Aug 2008

This company is cheating, and I will send out a formal complain. - Anonymous | 27 Aug 2008

Never never go to KyLinTV. Otherwise, you will keep charging your credit card after you cancell the service. The service is terible and false ads. - Anonymous | 01 Sep 2008

The absences of CCTV-4 was upsetting and they lied about the outage. Now that it is back, they are reconfiguring the packages so if I want to have what I have now when my subscription expires, it would cost something like $600, up from $360....
These people are very greedy and instead of making subscribers happy, they want to wring out as much cash as they can from the subscribers... - Patsaison | 01 Sep 2008

this is ridiculous, i signed up with kylintv for about 4 months and i decided to cancel my service 2 months ago, i asked them for a return shipping box and received no reply for 2 ENTIRE months!
Today i checked my credit card bill and I see a $198 charge from KylinTv!! What the hell happened to the "Free Set top Box" or the response to my email, if I knew I was going to be charged $198, I sure as hell would send it back and pay the damn shipping myself!!! - Anonymous | 20 Nov 2007

Not happy at all with the kind of service we got. - Anonymous | 04 Aug 2008

What is up with all the channel cutting lately? KylinTV going out os business? - Anonymous | 16 Jul 2007

Table Tennis (Ping Pong) 2008 Olympics Schedule

TT - Upload a Document to Scribd

Read this document on Scribd: TT

Olympics Schedule

Olympic Medal winners at NBC Olympics.com!

Olympics - How are you watching?

My household is debating on the best way to watch the 2008 Olympics. Online, NBC on regular TV, CCTV or trying one of the IPTV solutions again.

How are you watching the Olympics this year? Suggestions?

A Call to KyLinTV

Alright, I guess that KyLinTV has been working on making amends with some customers, enabling WPA on their STB and from what I hear programming has been restored or replaced from when I had active service with them.

So here is a proposal to KyLinTV, publicly to see their response if any. If you guys send me out a STB with no programming limitations I will post continued reviews in Chinese and English on this blog.

After the months and months of paid service with outages, unexplained cancellations, multiple STB being sent to me and requiring return on my own dime, and returning the final box on my own dime I am not willing to spend a penny more on it. But, if you guys want me to give honest opinions form myself, friends and relatives I am willing to do that if you provide it to me.

I will happily review new services, equipment and test out anything KyLinTV send me.

So let me know if you want to work something out.

Anybody been to the Live Demos?

Just wondering if anybody has ever seen or is going to these "Live Demos" that KylinTV is doing?

Let me know how the demos look compared to your real service. I am just curious about it.

KyLinTV Tried to "Stick it to Me!"

Well, after cancelling over the phone I was told to ship back the Set-Top-Box, on my own buck. So I packaged it up nicely, took it to the post office (stood in line for 20 minutes) and paid for adequate insurance, paid for priority shipping with tracking and felt relieved.

I tracked the package online through delivery (took 4 days, 3 business days.)

Several days later I received this e-mail from KyLinTV:

Dear Customer,

Our records indicate that you had previously cancelled your subscription to the KyLinTV Services. At time of cancellation, you were required to return the KyLinTV Equipment. As of this date however, we have not received the Equipment that was initially shipped to you. Please send the Equipment to:

KyLinTV
1600 Old Country Road
Plainview, New York 11803

In accordance with the Terms of Service, which you received with your Equipment, "Customer must return all Equipment upon termination of Services. Failure to do so will result in a charge to be determined with reference to KyLinTV's then current penalty schedule, which amount shall be due immediately. Customer agrees to pay such charges whether the Equipment is lost (through theft or otherwise) or destroyed"

If the Equipment, including but not limited to the Set-Top-Box, cables, wires, cards, and remotes are not received by KyLinTV within the next ten (10) business days, then in accordance with the Terms of Service we will charge your credit card the amount of $198.

Should you like to discuss this further, please call (877) 888-8588.Thank you in advance for your understanding.

Sincerely,


KyLinTV Customer Service

Well, needless to say I was furious! I called KyLinTV at the number they provided in the e-mail and was told they could not handle these issues over the phone. I would need to contact KyLinTV via e-mail to resolve the matter.

I then proceeded to e-mail support and explain that they had received the package. It was insured. I had the tracking information (and provided it to KyLinTV). And phone support cannot handle these issues.

A day later I received an e-mail that they were researching the issue with receiving and would make a note on my account. Another day later they admitted to receiving the package and said everything was ok.

A great slap in the face after putting up with all their sh!t for over half a year of outages!!! Whatever happened to "Free STB?" And I was a member for over a year.

I have heard reports for readers and posters on this blog that KyLinTV was pulling the same trick with them. It seems in my opinion that KyLinTV may be fraudulently charging people for their Set-Top-Boxes when returned. If I hadn't had evidence and insurance they would likely have charged me for not returning the box.

So, word to the wise, INSURE and GET TRACKING when sending back your box. KEEP the TRACKING INFORMATION.

Good riddens KyLinTV! Thanks for the fnck in the @ss and slap in the face.

Goodbye KyLinTV & Call to Action

After half a year of outage (I was a paying customer for almost about 1.5 years), deceptive practices, and no progress from KyLinTV I finally boxed up the Set Top Box (Which isn't free as another person found out, it's on a $198 loan) and sent it back on my own buck.

While KyLinTV was plagued with Mainland outages, DishNetwork and DirectTV were able to maintain service. FTA programming remained available as well. KyLinTV blaming the Chinese government for the outage repeatedly was a poor excuse in my opinion.

The video quality degraded and was never great to begin with. Artifacts, synchronization problems, buffering issues all were never solved and never improved. Comments were ignored and support was slow to respond.

The programming offered in lieu of the advertised channels Fig. 1,2were channels KyLinTV should have been paying me to watch most of the time. It is a issue of taste of course, but I joined for certain channels and was force fed something else. Month after month KyLinTV promised "Soon the outage will be over," but nothing happened. Just more channels that quite frankly sucked and none of the channels returning which they advertise! Customer even posted to this blog stating that KyLinTV wasn't informing them of the outage when they were signing up for new service. Per my advice they called KyLinTV back and specifically asked. Upon this the answer was given that their monthly fee would be reduced and admission of the outage was explained.

Fig. 1


Fig. 2




Ending service was as enjoyable as the past half a year of service. It wasn't. Had to send back the STB, so it wasn't really "Free" as advertised on the very first page of their website. Fig.3,4 Not only that, I had to box it and pay for return shipping. No offer of a return shipping container or anything. Just, "OK, your account has been canceled, just send it back to us."

Fig. 3



Fig. 4



I think the FTC should be alerted to the false advertising that KyLinTV habitually carries out. Maybe if enough people file formal complaints something will be done ;-)

I will keep the blog going for all the KyLinTV customers out there and as a warning to future consumers.

I would like to also extend my willingness to KyLinTV to review their products should they ever decide to want a fair and balanced report to the public. During this whole time I was a paying customer and this blog has recorded the issues, treatment and history of my time with KyLinTV.

I hope that my effort and time can serve as an informational tool for others. Of course, everything I wrote is only my opinion and that may not be valued by all. Nonetheless, I hope that I have helped just one person.

Goodbye KyLinTV

Official Newsletter from KyLinTV

Dear Subscribers,

Recognizing November is the thankful month of the year, this month KyLinTV brings you several heart-felt dramas, a special "Thanksgiving Day Spotlight" and a new popular TV channel. We hope that you and your family will share the Thanksgiving holiday with KyLinTV!

In November, KyLinTV presents:

* Sky Link TV Premium Channel (NEW!): Based on the west coast, Sky Link TV delivers the latest, highest quality and most in-demand Asian dramas and local and international news as well as cultural programs to best serve the Chinese population living in America. The channel will also launch its own call-in talk show this month called "Sky Link Live Call-In."

The price for Sky Link TV Premium Channel is $3.99/month. KyLinTV will offer a special 2-week FREE preview from November 1st to November 15th for all KyLinTV subscribers. Early birds who order this channel before November 15th will also receive an extra 2-month FREE viewing of Sky Link TV! ORDER NOW so you can watch this great channel for free. To order Sky Link TV Premium Channel, please go to My Account on the Set-Top-Box or call 1-877-888-8598 and press 1.

* Sky Link VOD Theater: This new spotlight consists of the greatest hit dramas from mainland China, Hong Kong, Taiwan and Korea. This month's selection includes the historical drama Qiao's Grand Courtyard, idol drama Green Forest, My Home and the Taiwan-Korea co-production of Scent of Love. KyLinTV will also offer a special 2-week FREE preview for all KyLinTV subscribers from November 1st to November 15th.

* November Blockbusters: This month's blockbusters feature two sensational TV dramas (Women`s Worries and The Bottom Line) exploring men and women's relationships and one period drama (The Detective Di Renjie) relating to a famous magistrate in Chinese history. Both Women`s Worries and The Detective Di Renjie will be broadcast FREE on the Yangtse and Kunlun Drama channel.

* Thanksgiving Celebration - A Collection of Chinese Food: This spotlight delivers a variety of cooking methods covering a number of traditional Chinese cuisines, which will help you to prepare for a Chinese-theme Thanksgiving Day dinner. Refreshing appetizers, home-made soups, gourmet treats and savory fruit salads create a Thanksgiving feast for your family.

* A Grateful Heart--Thanksgiving Day Special: This spotlight includes Where is Happiness, a 2007 smashing hit TV drama about a conflict between love and marriage, an enchanting city romance TV series Love in Paris, a funny light-hearted drama The Capture Of Yokomiti Yasuroku, a big-budget animated TV series Legend of Seven Animal Heroes and a variety program titled Celebrity Family, which reveals personal family stories of your favorite celebrity stars.

* KyLinTV will continue to extend its FREE OFFER of Phoenix Premium Channel Package: Phoenix InfoNews, Phoenix North America, and ATV until the end of November. You can also watch the final competition of 2007 Miss Chinese Cosmos Beauty Pageant on November 3rd on Phoenix America or in the spotlight.

KyLinTV looks forward to bringing you the best Chinese TV programs. We will be offering more holiday surprises and specials for you this December. So please stay tuned for more exciting programs very soon!

KyLinTV wishes you HAPPY THANKSGIVING. If you have any questions, please contact us at 877-888-8598.

Sincerely,

KyLinTV Inc.

Mainland Channel Service Update

I spoke with KyLinTV today and asked about the Mainland channels coming back. I was told by a representative that the holdup is with the Mainland Chinese government restructuring the way channels are censored through before being sent out internationally. Contracts are already in place between KyLinTV and the TV stations in China. However, the government must now approve the changes that have been made and ensure full compliance regarding the censorship and processing methods.

I have no idea who to contact in China to get their side of the story so please keep in mind that this is only KyLin's version and it cannot be confirmed as of now. If any one has contacts that may be helpful please let me know.

The problem still remains that customers don't have service.

I wonder why DirectTV and Dish Network and FTA (Free to Air) stations are not having similar issues?

I at least give KyLin credit for providing good phone customer support and taking the time to explain what their side of the story is. I must say that I have always had positive experiences when dealing with their customer support. Mistakes are sometimes made but they are eager to correct them and always helpful.

KyLinTV... Seems like they are going down :-(

Mainland Channel Outage

Well, anyone with KyLinTV service has likely been concerned over the past several months. With every passing day things drag on and nothing happens. KyLinTV doesn't update us and progress seems to be really, really slow.

Service for all the Mainland channels has been out since the middle of the Summer. Only Video-On-Demand (Cost extra) and all the channels KyLinTV should be paying me to watch are available.

Lack of Updates

The service update informing customers that KyLinTV is working to resolve the problem is far outdated and not very informative. It states that Summer is almost over and soon September will be here. Well, it is October now and no new news.

Deceptive Sales

Of course, on their website there are no user forums, outage information, updates or warnings to new customers that they are going down the tubes. Really, wrong of them in my opinion to not warn customers and not take care of current customers. How hard is it to type a message and broadcast it?

Oddly, KyLinTV does advertise the Mainland channels are part of their service. At best this is deceptive. At worst it is a matter for the FTC.

It is unfortunate that things have come to this. Maybe the outage is not the fault of KyLinTV but they need to take care of us customers and be completely honest with new ones.

They Were Trying, Not Anymore

Now, let me give KyLinTV a little credit. They are providing some really crappy programming for free via Video-On-Demand. Crappy is an understatement, it is so bad I can't explain it. Phoenix North America Channels for free, not very interesting, especially for people interested in Mainland issues. And some of the absolute worst "live" programming available. I know they are trying but this isn't working anymore.

Political Issues

I don't know who is to blame for the outage. KyLinTV or Mainland TV programmers. Either way here is the deal.

Right now ALL I get is a Taiwanese viewpoint. By holding up the Mainland perspective and programming there is an interesting thing happening. KyLinTV subscribers are getting one side of the story about back home. They get the Taiwan/American slant on everything. Often, the viewpoint is so slanted it is amusing.

So here is my question and stay with me here. Is KyLinTV a purposely refusing to air Mainland programming? Is this a pro-Taiwan / anti-Mainland China action? Is political influence being exerted by the American or Taiwanese governments?

It is just a curious situation and something worth thinking about. I am not saying there is a conspiracy or anything but without any explanation from either KyLinTV or the Mainland we are are left in a mystery. I wish one side would come out and force the other's hand in providing an explanation.

Competition Coming?

Anyhow, why doesn't China Telecom start sending IPTV boxes overseas and providing Mainland service to overseas markets? I mean the debut in several cities over the past year or so has already taken place in the Mainland. Hmm... maybe that is what is happening. Maybe KyLinTV is going to be forced out of the market by emerging services from major providers.

KyLinTV, Still Not a Player

Well, either way KyLinTV doesn't seem to be ready for the "big-time" yet. They were the first to come and it is looking like they may be the first to go as well. They intermittent service, lack of updates and complete halt of innovation all signal bad things to come in my opinion.

New Setup Suggestions & Results

As I mentioned in my earlier post my router died on me. So I decided to work on a new setup since I didn't have another Ethernet to wireless converter (bridge) on-hand.

The Challenges were:

1. KyLinTV STB only supports WEP and WEP is not secure
2. KyLinTV needs to have priority over other Internet traffic excluding my VOIP service.
3. It needs to be wireless since the cable modem is on the opposite end of the house and there is too much attenuation on the power lines to successfully use power line networking.
4. I only have one public IP address available.

The Equipment:

1. D-Link DIR-655 Extreme N Wireless Router
2. D-Link WBR-2310 RangeBooster G Router

The Solution:

Ok, so we all know that WEP is completely insecure. If you don't know that do some research online and you will soon realize it is not acceptable for use if you will have other computers or accessories on the same network. However, KyLinTV only supports WEP security in the wireless card built-in to the STB (Set Top Box)

I have several other computers, network printers, NAS, media players and VOIP adapters on my primary wireless network. That network uses the DIR-655 since the speed is much better and it has QOS (Quality Of Service) controls which allow me to adjust the priority of various traffic on the network both wireless and outgoing/incoming Internet traffic.

The DIR-655 also has DMZ functionality which allows for a virtually segmented network which I can place the KyLinTV STB and second router using WEP on. The DMZ disallows hackers to access my primary network but does allow outgoing and incoming Internet traffic for the KyLinTV STB. This is key for many reasons but the most important is I don't want to share my network and data with others outside of my house and I don't want people snooping on my Internet usage.

I placed the WBR-2310 behind my DIR-655 like this:

• WAN port of WBR-2310 connects to LAN port of DIR-655
• WBR-2310 is set with a reserved DHCP IP address
• WBR-2310's IP address is set as the DMZ in the DIR-655 setup
• QOS setting is set to VI (Video) for the IP address of the WBR-2310. This gives it second priority only lower than VOIP traffic.
• WISH (This is the wireless prioritization system) is set to provide second level priority to all wireless traffic from the IP address of the WBR-2310 only second behind VOIP traffic.

The WBR-2310 is setup as follows:

• MAC filtering is enabled to only allow the KyLinTV STB WLAN MAC (Found in "Network Setup") address access (Note: easy to spoof a MAC so don't assume security here)
• 128 bit WEP encryption
• DHCP for LAN is disabled (Two reasons: just one thing more for a hacker to deal with to discover the subnet and more importantly KyLinTV STB will need to connect to the wireless router and then go through the process of requesting an IP address each time the unit is powered on. This saves you about 5-20 seconds of start up time each power-on of the STB.)
• Privacy separation ON
• Password protection on the administrative account
• No wireless configuration allowed
• SSID Broadcast OFF

This is by no means 100% secure, but it is the best you can do with WEP. Anyway, even if it is broken into the only thing they will gain access to is the Internet and the KyLinTV STB. If they want it that bad I am almost inclined to let them have access ;)

KyLinTV STB setup:

• Static IP on a different sub net than the primary network (Start-up Time Saver 5-20 secs)
• 128 bit WEP to match that of the WBR-2310

So I hope this makes sense. If you need further explanation let me know. Thus far it is working great.

KyLinTV Customer Service EXCELLENT!!

Well, I was having a lot of trouble with KyLinTV the past few weeks. Turns out it was my wireless router was on the fritz. However, KyLinTV was extremely helpful. They were quick to respond to e-mail support requests. They also responded with useful and worthwhile comments. So many technical support centers simply respond with, "Call us." In addition, KyLinTV called me I don't even know how many times trying to correct the issues. They were technically knowledgeable and I can't say enough good things about their support team.

They speak Chinese and English very well and there is no communication problem even during the most technical issues.

Good Job KyLinTV!

Channel Cutting, Monthly 50% Discounts, Free VOD, Channel Changes

Ok, so one poster asked what is happening with KyLin cutting so many channels. Well I received this e-mail from them and I think it answers the question.

Does it suck, yes. Are they attempting to make amends, yes. So, even though I am pissed I am happy the bill is dropping by half.

========

Dear Subscribers,

With the coming of another exciting summer, KyLinTV would like to take this opportunity to share some late breaking, important news with you. First, with school out for the summer, we are offering many special and fun packages to our customers:

- FREE VOD viewing of July Blockbuster: 90 hours of the latest and best TV dramas from China and Korea.

- FREE Phoenix Premium Channels: All KyLinTV subscribers will get a free month of the Phoenix Premium Package in August.
KyLinTV customers will be able to watch Phoenix Infonews, Phoenix North America and ATV for FREE from August 1st to August 31st. Viewers shouldn't miss the 2007 Miss Chinese Cosmos Pageant airing August 26 - 31st on Phoenix North America. KyLinTV is proud to be this year's pageant title sponsor. In addition, one of the pageant finalists will be chosen as the new KyLinTV spokesperson for 2007-2008.

- NEW KyLinTV Channels: Three new channels bringing 24/7 drama, variety shows, children's education and entertainment programs to KyLinTV viewers.

- Two New Spotlights for the Youth: The "Glorious Youth--Belt Out in July" contains popular music singers or group concerts such as F4 Forever 4 2006 Concert, Beyond Farewell Concert, Jay Chou-Incomparable Live Concert, Dick & Cowboy Concerts and others. The "Youth Stories - Love in July" contains great animation films for young kids.

More news we want to share with you and for which we need your support is that starting July 16th KyLinTV will remove additional mainland Chinese channels from service in addition to the five provincial channels that were suspended earlier this month. These are temporary adjustments until the Chinese government agencies in charge of television content can finish restructuring all the provincial and city channels to be broadcast outside of China. KyLinTV is working closely with all the relevant
organizations to restore these channels as soon as possible.

During this trying period, KyLinTV will continue to provide the following channels to its customers: Sun TV, Mac TV, IAVC, Sino TV, SinoVision, LA 18, Da-Ai, BLTV and the KyLinTV Variety channel. And don't forget, the Phoenix Premium Channels (Phoenix Infonews, Phoenix North America and ATV) are free for the month of August.

Special Summer Discount: Besides the above news, you will now receive a special summer discount of 50% or more off your monthly subscription fee! KyLinTV is offering our valued customers a special summer discount for the months of July and August. Based on your current KyLinTV subscription package, you will receive the following special savings:

- Basic Monthly ($16.99) Subscription: Pay only $8.49/month
- Mother's Day Special: FREE in July and August
- Father's Day Special: FREE in July and August
- Basic Annual ($174.00) Subscription: +2 additional months FREE
- Super Value ($420.00) Subscription: +3 additional months FREE
- Phoenix Premium Monthly ($9.99) Subscription: FREE in August
- Phoenix Premium Annual ($110.00) Subscription - +1 additional month FREE

If you have any questions, please don't hesitate to contact us at 877-888-8598. As always, KyLinTV would like to thank you for your continued support and look forward to bringing you the best Chinese TV programs.

Sincerely,
KyLinTV Inc.

High Action Still a Problem for KyLinTV

After several months of Kylin TV I have come to the conclusion that KyLin may not be interested in improving high-motion video quality.

Artifacts are terrible, blockiness, jumping and skipping. It is really annoying when you are trying to watch action movies and sports. Sometimes it is actually such poor quality we just stop watching.

REQUEST TO KYLINTV:

Please improve the encoding techniques so you can deliver fluid motion. I can live without 100% quality if the picture would just stop jumping and skipping frames. Nothing like watching a goal and never seeing the kick that knocks it in!

Four New Channels on KyLinTV

Four More additions to the KyLinTV lineup! This is great, if they keep it up TV in North America will have as many options as in China!

• ETTV Global - ETTV GLOBAL is a variety channel delivering top rated shows each new season. Programs include drama series, talk shows and miniseries from Taiwan and China. Talk shows and entertainment programs already receive great responses from the subscribers satisfying the interests of Chinese speakers in the United States. ETTV GLOBAL provides breaking news updates including domestic and international coverage. Most importantly, ETTV GLOBAL now broadcasts programs produced from the ETTV America Headquarters located in Los Angeles.

• ETTV News - ETTV NEWS is a 24-hour news channel, dedicated to providing objective, fair and extensive news coverage. The regional news team provides complete coverage of local and community news. ETTV travels nationwide transmitting news - live via satellite. Taiwan's top anchors bring the latest news and current events directly from Taiwan to keep subscribers informed with up-to-the-minute news. ETTV has established cooperative ties with over 20 international media organizations in the US, Europe, Japan, Hong Kong and Singapore to facilitate news worldwide with affiliate networks such as CNN, Phoenix TV, BBC, Reuters and ABC.

• ETTV YOYO - ETTV YOYO is a channel dedicated to serve the youngest audience featuring exclusive programs for children up to 7 years old. Unlike other children's channels, ETTV YOYO takes a holistic approach to programming by encouraging parents and adult caretakers to watch the programs alongside their youngsters on a daily basis. ETTV YOYO features DIY educational items and internationally popular cartoons designed for children from all cultural backgrounds. ETTV YOYO has become widely popular and statistics show its ratings have surpassed Disney-Taiwan.

• Sino Vision - SinoVision was launched in 1990 as a Chinese language television program provider serving the Chinese community with locally produced news, and a variety of entertainment programs in Mandarin.
  
  Market Coverage
  · Five Boroughs of New York City
  · New Jersey, Connecticut, and sections of Pennsylvania
  · Long Island, including Nassau County and part of Suffolk County
  · Upstate New York including Westchester