Well, I was having a lot of trouble with KyLinTV the past few weeks. Turns out it was my wireless router was on the fritz. However, KyLinTV was extremely helpful. They were quick to respond to e-mail support requests. They also responded with useful and worthwhile comments. So many technical support centers simply respond with, "Call us." In addition, KyLinTV called me I don't even know how many times trying to correct the issues. They were technically knowledgeable and I can't say enough good things about their support team.
They speak Chinese and English very well and there is no communication problem even during the most technical issues.
Good Job KyLinTV!
Showing posts with label results. Show all posts
Showing posts with label results. Show all posts
30 July 2007
17 December 2006
KyLinTV Speed Test - Are You Joking?
Whoa! I am sure one of the first things everybody does when they get their KyLinTV set-top box is run the speed test function built-in.
From the home screen press the "Test" button 3 times
I am sure you have all been depressed by the results, I know I was! My results are between 2.66 Mbps and 2.99 Mbps. I kept thinking that maybe it was my wireless network. So I plugged directly into my gigabit router. Nope, still in the same range. So, I tested the speed at SpeedTest.net with the following results:
From the home screen press the "Test" button 3 times
I am sure you have all been depressed by the results, I know I was! My results are between 2.66 Mbps and 2.99 Mbps. I kept thinking that maybe it was my wireless network. So I plugged directly into my gigabit router. Nope, still in the same range. So, I tested the speed at SpeedTest.net with the following results:
Subscribe to:
Posts (Atom)