30 July 2007

New Setup Suggestions & Results

As I mentioned in my earlier post my router died on me. So I decided to work on a new setup since I didn't have another Ethernet to wireless converter (bridge) on-hand.

The Challenges were:


  1. KyLinTV STB only supports WEP and WEP is not secure
  2. KyLinTV needs to have priority over other Internet traffic excluding my VOIP service.
  3. It needs to be wireless since the cable modem is on the opposite end of the house and there is too much attenuation on the power lines to successfully use power line networking.
  4. I only have one public IP address available.

The Equipment:

  1. D-Link DIR-655 Extreme N Wireless Router
  2. D-Link WBR-2310 RangeBooster G Router

The Solution:

Ok, so we all know that WEP is completely insecure. If you don't know that do some research online and you will soon realize it is not acceptable for use if you will have other computers or accessories on the same network. However, KyLinTV only supports WEP security in the wireless card built-in to the STB (Set Top Box)

I have several other computers, network printers, NAS, media players and VOIP adapters on my primary wireless network. That network uses the DIR-655 since the speed is much better and it has QOS (Quality Of Service) controls which allow me to adjust the priority of various traffic on the network both wireless and outgoing/incoming Internet traffic.

The DIR-655 also has DMZ functionality which allows for a virtually segmented network which I can place the KyLinTV STB and second router using WEP on. The DMZ disallows hackers to access my primary network but does allow outgoing and incoming Internet traffic for the KyLinTV STB. This is key for many reasons but the most important is I don't want to share my network and data with others outside of my house and I don't want people snooping on my Internet usage.

I placed the WBR-2310 behind my DIR-655 like this:

  • WAN port of WBR-2310 connects to LAN port of DIR-655
  • WBR-2310 is set with a reserved DHCP IP address
  • WBR-2310's IP address is set as the DMZ in the DIR-655 setup
  • QOS setting is set to VI (Video) for the IP address of the WBR-2310. This gives it second priority only lower than VOIP traffic.
  • WISH (This is the wireless prioritization system) is set to provide second level priority to all wireless traffic from the IP address of the WBR-2310 only second behind VOIP traffic.

The WBR-2310 is setup as follows:

  • MAC filtering is enabled to only allow the KyLinTV STB WLAN MAC (Found in "Network Setup") address access (Note: easy to spoof a MAC so don't assume security here)
  • 128 bit WEP encryption
  • DHCP for LAN is disabled (Two reasons: just one thing more for a hacker to deal with to discover the subnet and more importantly KyLinTV STB will need to connect to the wireless router and then go through the process of requesting an IP address each time the unit is powered on. This saves you about 5-20 seconds of start up time each power-on of the STB.)
  • Privacy separation ON
  • Password protection on the administrative account
  • No wireless configuration allowed
  • SSID Broadcast OFF

This is by no means 100% secure, but it is the best you can do with WEP. Anyway, even if it is broken into the only thing they will gain access to is the Internet and the KyLinTV STB. If they want it that bad I am almost inclined to let them have access ;)

KyLinTV STB setup:

  • Static IP on a different sub net than the primary network (Start-up Time Saver 5-20 secs)
  • 128 bit WEP to match that of the WBR-2310

So I hope this makes sense. If you need further explanation let me know. Thus far it is working great.

KyLinTV Customer Service EXCELLENT!!

Well, I was having a lot of trouble with KyLinTV the past few weeks. Turns out it was my wireless router was on the fritz. However, KyLinTV was extremely helpful. They were quick to respond to e-mail support requests. They also responded with useful and worthwhile comments. So many technical support centers simply respond with, "Call us." In addition, KyLinTV called me I don't even know how many times trying to correct the issues. They were technically knowledgeable and I can't say enough good things about their support team.

They speak Chinese and English very well and there is no communication problem even during the most technical issues.

Good Job KyLinTV!

18 July 2007

Channel Cutting, Monthly 50% Discounts, Free VOD, Channel Changes

Ok, so one poster asked what is happening with KyLin cutting so many channels. Well I received this e-mail from them and I think it answers the question.

Does it suck, yes. Are they attempting to make amends, yes. So, even though I am pissed I am happy the bill is dropping by half.

========

Dear Subscribers,

With the coming of another exciting summer, KyLinTV would like to take this opportunity to share some late breaking, important news with you. First, with school out for the summer, we are offering many special and fun packages to our customers:

- FREE VOD viewing of July Blockbuster: 90 hours of the latest and best TV dramas from China and Korea.

- FREE Phoenix Premium Channels: All KyLinTV subscribers will get a free month of the Phoenix Premium Package in August.
KyLinTV customers will be able to watch Phoenix Infonews, Phoenix North America and ATV for FREE from August 1st to August 31st. Viewers shouldn't miss the 2007 Miss Chinese Cosmos Pageant airing August 26 - 31st on Phoenix North America. KyLinTV is proud to be this year's pageant title sponsor. In addition, one of the pageant finalists will be chosen as the new KyLinTV spokesperson for 2007-2008.

- NEW KyLinTV Channels: Three new channels bringing 24/7 drama, variety shows, children's education and entertainment programs to KyLinTV viewers.

- Two New Spotlights for the Youth: The "Glorious Youth--Belt Out in July" contains popular music singers or group concerts such as F4 Forever 4 2006 Concert, Beyond Farewell Concert, Jay Chou-Incomparable Live Concert, Dick & Cowboy Concerts and others. The "Youth Stories - Love in July" contains great animation films for young kids.

More news we want to share with you and for which we need your support is that starting July 16th KyLinTV will remove additional mainland Chinese channels from service in addition to the five provincial channels that were suspended earlier this month. These are temporary adjustments until the Chinese government agencies in charge of television content can finish restructuring all the provincial and city channels to be broadcast outside of China. KyLinTV is working closely with all the relevant
organizations to restore these channels as soon as possible.

During this trying period, KyLinTV will continue to provide the following channels to its customers: Sun TV, Mac TV, IAVC, Sino TV, SinoVision, LA 18, Da-Ai, BLTV and the KyLinTV Variety channel. And don't forget, the Phoenix Premium Channels (Phoenix Infonews, Phoenix North America and ATV) are free for the month of August.

Special Summer Discount: Besides the above news, you will now receive a special summer discount of 50% or more off your monthly subscription fee! KyLinTV is offering our valued customers a special summer discount for the months of July and August. Based on your current KyLinTV subscription package, you will receive the following special savings:

- Basic Monthly ($16.99) Subscription: Pay only $8.49/month
- Mother's Day Special: FREE in July and August
- Father's Day Special: FREE in July and August
- Basic Annual ($174.00) Subscription: +2 additional months FREE
- Super Value ($420.00) Subscription: +3 additional months FREE
- Phoenix Premium Monthly ($9.99) Subscription: FREE in August
- Phoenix Premium Annual ($110.00) Subscription - +1 additional month FREE

If you have any questions, please don't hesitate to contact us at 877-888-8598. As always, KyLinTV would like to thank you for your continued support and look forward to bringing you the best Chinese TV programs.

Sincerely,
KyLinTV Inc.