Jackie Xu Responds...QUICKLY

Alright, Jackie Xu quickly replied with an apology and explanation of the mix-up regarding KyLinTV's interest in having me test their new services. I will be contacting Jackie Xu at KyLinTV tomorrow to discuss the details and I expect to be testing the services and hardware very soon.

I will provide everybody with updates and reviews as things develop. I am excited to see KyLinTV so responsive and hope to provide everybody with some good information!

In case anybody wants to e-mail me you can contact me at kylinmaster@gmx.com since I cannot always access my blog while traveling overseas.

Typical KyLinTV Response

It has been a while since I last updated the blog but comments continue to come in as you all can see.

Well, a little over a month ago I received a couple of posts from Jackie Xu, jackie.xu@kylintv.com, asking me if I was interested in testing their new services. Jackie informed me that the new HD service had greatly improved and that KyLinTV was interested in having me re-evaluate their services. I sent two e-mails in response, advising that I was interested in testing their new offerings and requesting terms and conditions.

Typical KyLinTV response, after more than one month since my last reply to Jackie Xu I have heard nothing. So, Jackie Xu, if you are still interested, let me know; but, it is pretty clear that your customer service still sucks so you are starting off poorly.

Anybody else received such a message in their inbox from jackie.xu@kylintv.com?