I thought that since many of their comments are buried I would bring excerpts of them to the surface for everyone to see:
One word for Kylin - "SUCKS".
needless to say, outage at most of time, long time buffering, low quality picture ...
the thing really bug me is:
I have tried to cancel their service for 6 month. Every time I called them and was told to call another number to billing dept and after I dialed billing dept, its went voice mail directly. How many times I tried to call them to cancel? COUNTLESS!!! - Calvin | 11 Aug 2008
Honestly, I think you should go with DishNetwork. -KyLinViewer | 17 Jan 2008
Kylin's business model needs a serious review. - Kevin | 20 April 2008
Kylin is getting worse by the minute it seems. - Anonymous | 2 Aug 2008
This company is cheating, and I will send out a formal complain. - Anonymous | 27 Aug 2008
Never never go to KyLinTV. Otherwise, you will keep charging your credit card after you cancell the service. The service is terible and false ads. - Anonymous | 01 Sep 2008
The absences of CCTV-4 was upsetting and they lied about the outage. Now that it is back, they are reconfiguring the packages so if I want to have what I have now when my subscription expires, it would cost something like $600, up from $360....
These people are very greedy and instead of making subscribers happy, they want to wring out as much cash as they can from the subscribers... - Patsaison | 01 Sep 2008
this is ridiculous, i signed up with kylintv for about 4 months and i decided to cancel my service 2 months ago, i asked them for a return shipping box and received no reply for 2 ENTIRE months!
Today i checked my credit card bill and I see a $198 charge from KylinTv!! What the hell happened to the "Free Set top Box" or the response to my email, if I knew I was going to be charged $198, I sure as hell would send it back and pay the damn shipping myself!!! - Anonymous | 20 Nov 2007
Not happy at all with the kind of service we got. - Anonymous | 04 Aug 2008
What is up with all the channel cutting lately? KylinTV going out os business? - Anonymous | 16 Jul 2007
